AUSTRALIAN OWNED // WE’RE STILL SHIPPING ON ALL BUSINESS DAYS AS USUAL!

HEROLABEL (40 labels) - Rectangle Compostable Shipping Labels

HEROLABEL (40 labels) - Rectangle Compostable Shipping Labels

Regular price $19.00

Introducing our 100% compostable shipping labels!

These rectangle 4-to-a-page labels are part of our new HEROLABEL collection. 

Each pack comes with 10 sheets of 4 labels per sheet (40 labels). 

Each label measures: 3.75" (9.375cm) x 4.75" (11.875cm)

Features:

  • All Natural and Unbleached Sugarcane Paper
  • Certified Compostable
  • Naturally Occurring Fibers and Tone
  • Compostable Adhesive
  • Inkjet and Laser Compatible
  • Vegan, Tree-Free, Non-GMO

Please follow these STRICT Instructions:

(Note - These labels are made in the USA, so the settings for printing on your computer need to change to US Letter. Australian labels are usually 10cm x 15cm, so it is important to scale the printing to 88% to ensure the printing is within the US label size) 

1. Download the PDF or Word template

2. Print shipping details onto each label

3. Remove the rectangle outlines (if you are using Shippit or Starshipit, then there is no need for this)

3. Ensure your printer settings are set to US letter and your printer tray is set to letter

4. Scale the printing to 88% before you print

4. Print and stick!

Shipping & Returns

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COVID-19 Information

Dispatch Times

Delivery Times & Information - Australia

Delivery Times & Information - International

Pre-Order Information

Returns Information

COVID-19 Update:

Hero Packaging is operating as usual.

Hero Packaging is shipping all orders the next business day as usual.

Delivery delays: Due to high volumes in all postage networks, there may be delivery delays for both Australian and non-Australian orders. Please allow more time for your order to arrive and check your tracking link for the latest information before contacting us. If in doubt, contact the shipping carrier directly to obtain further information. When ordering mailers, it's best to keep additional buffer stock to avoid running out during this time.

Contact us for urgent orders: If you are in urgent need of compostable mailers, we can provide a separate shipping quote (for Australian and non-Australian orders) using other shipping carriers who are delivering faster than our usual carriers. Please contact us if this is an option for you and we can assist. 

Dispatch times:

Hero ships the next-business day! All orders are shipped the next business day once payment has been made. You will receive a shipping confirmation with your tracking details once the order has been shipped.

Delivery times:

Australian orders:

Delivery times: In general, please allow 2-6 business days for delivery once your order has been shipped. Please note that unforseen events such as natural disasters can impact delivery times. Check our website for the most up to date information.

    International orders:

    Delivery times: In general, please allow 5-20 business days for delivery once your order has been shipped. Delivery times vary from country to country and rely on the central postal services in the recipient country. Please note that unforseen events such as natural disasters can impact delivery times. Check our website for the most up to date information.

      Import duties: Orders placed outside of Australia will be classed as an import in the recipient country. As such, you will need to pay the associated import duties and taxes required to clear customs in your country. The shipping carrier assigned to your shipment will contact you using the details on your order when placed. If import duties are not paid by the recipient as required, the shipment will be diverted to commercial composting facilities for disposal and cannot be returned. No refunds will apply in these cases either.

      Pre-Order Information:

      Occasionally, our mailers could be out of stock and move to a pre-order listing. This will be noted when purchasing the mailers and will also be noted in your order confirmation alongside any pre-order items. 

      No Split Shipments: Please note that if pre-order items are purchased together with regular items which are in stock, the entire order will be on hold until the pre-order stock is available for shipping (we cannot partially ship orders). If you wish to place a pre-order as well as purchase available items, it's best to purchase separately to avoid delays in shipping your order.

      You will receive a shipping tracking notification as soon as your order has been dispatched. If you have any questions, please message us for assistance.

      Returns:

      Change of mind: If you have purchased the wrong size, or no longer need your mailers, you may be able to return them for a store credit. We have a strict returns process to ensure all returns are received correctly and can be re-sold to other customers. Change of mind returns are also subject to handling and restocking fees and the original shipping cost being deducted from any store credit. If you need to return your mailers, please contact us for further instructions.

      Product issues: Sometimes things don't go to plan. Rest assured we will ensure a fast resolution which can include product replacements, store credits and refunds.
       

      FAQs

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      What exactly are they made from?

      HEROPACKS are made from home-compostable materials, mainly corn starch and PBAT (a compostable ingredient which bonds the renewable ingredients together). 

      How do we compost them?

      To compost them at home, it’s best to remove any labels, cut them up and place in your compost bin as “brown” materials. These will completely break down within 90-120 days in a home-compostable environment - sometimes even sooner!

      These can also be sent to composting facilities to be properly broken down and composted. If you are in Australia, please CLICK HERE to find a composter near you. You can also ask your local council if they can provide a composting green bin for you. Another great option is to visit www.sharewaste.com to find a local home-composting enthusiast near you!

      What happens if they end up in landfill?

      The best part is that they still break down in landfill. Unfortunately, due to the nature of the landfill process, this will still add to methane production. That's why it's important to help your customers compost our products to take full advantage of the environmental benefits. Our products take about 2 years rather than 90 days to break down in landfill. In contrast, traditional plastic shipping mailers take 400 years or more to break down, and still release deadly methane gas into the atmosphere.

      How do your mailers compare to Australia Post (Auspost) mailer sizes?

      Australia Post has the following sized mailers:

      500g - 220x355mm
      1kg - 265x385mm
      3kg - 310x405mm
      5kg - 435x510mm

      The closest mailers we have are as follows:

      500g - Use our Small-Medium mailer (220x340mm)
      1kg - Use our Medium mailer (265x380mm)
      3kg - Use our Medium (265x380mm) or Large (360x480mm)
      5kg - Use our X Large (550x550mm)

      How does shipping work for HEROPACKs (compared to Australia Post pre-paid mailers)?

      When you purchase HEROPACKs, you are purchasing the mailers only (not the shipping). To pay for shipping, you will need to go to an Australia Post shop and get labels printed or if you use e-Parcel or Sendle, you can print and pay for labels at home. If you need any more information, head to our blog post - Check it out here!

      What happens in water?

      They are water resistant but if they are placed in water for a long time, they will break down there too. It takes much longer to break down in water because of the cooler temperatures.

      How can I tell my customers about the compostable packaging?

      If you place an order with us, you will receive a link to our Retailer Media Pack, including images and information sheets to send to your customers and/or display on your website.

      Are the white strips covering the adhesive also compostable?

      The white strips are not currently compostable so should be commercially recycled. However, once your customers receive the mailers, the white strips covering the adhesive have already been removed, leaving a 100% compostable mailer for your customers to home or commercially compost. In order to recycle, find a commercial recycling provider near you. A good option in Australia is visiting www.redcycle.com.au to find your nearest deposit location.

      What's the difference between compostable and biodegradable?

      In short, a biodegradable product simply breaks down into smaller micro-plastics which still contaminate the environment. Certified home-compostable products break down as if they were never there, and can also be safely eaten by worms. Therefore, a compostable product is always more preferable over a biodegradable product. 

      Do your compostable mailers have a shelf life?

      Yes. As our compostable mailers are made from renewable ingredients, they have a shelf life of approximately 9-12 months when kept in cool and dry conditions, out of direct sunlight. This should be considered when ordering mailers in bulk. We recommend ordering for a 3-6 month period of shipments when purchasing mailers. We are also working on many mailer design improvements which will see this life expectancy increase in the future.

      Get Your Own Custom Compostable Mailers!

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      We offer custom compostable packaging options with minimum order quantities 
      starting from 10,000 pieces. Custom orders take approximately 8-10 weeks from deposit payment date to receipt of mailers into your warehouse.
      Prices start from $0.22 per mailer. Setup and sample costs apply.
      Fill out the form below so we can send you a quick quote on your custom compostable mailers!

      We have a price-beat guarantee (conditions apply). If you receive a lower price on like-for-like mailers, we will beat it by 5%.
       
       
       
       

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