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Black Home Compostable HEROPACK Mailers - from packs of 25

Sale price $6.95 Regular price $7.50

per unit

Tax included

Product Description

Black Compostable Shipping Mailers

Australian certified Home Compostable shipping mailers in Black.

It looks and feels a hellavalot like plastic, but it's not. Not even close. It is a 100% home compostable shipping mailer and is made from 70-80% PBAT (a co-polymer that is completely compostable) and 20-30% PLA (which is a fancy way of saying cornstarch).

In a commercial compostable environment, it will break-down within 90 days. At home, it may take up to 120 days if composted properly. Learn about why compostable mailers are the best choice for businesses.

Compostable Mailer features:

  • Small HEROPACK logo on the front
    (we have this to make sure your customers know you're using compostable mailers, and also working with the best supplier in town! But if you prefer to just have your own branding, simply cover the logo with your shipping labels :-)
  • Double adhesive strip so your customers can re-use the bag.
  • Premium matte finish 
  • You can apply your existing shipping labels or write directly onto the mailer.
  • Waterproof to keep shipments safe from rain.
  • Dimensions of the mailer now mentioned on the back for ease of re-ordering.
  • Are you looking for customised mailers with your own brand logo? Check out our Custom Mailer page.
  • Our compostable mailers are tough, durable and super cute
  • Please note: Shelf life is 9-12 months. We recommend you buying for a 6 month usage period.

BULK-BUY DISCOUNTS: We now have bulk-buy quantities available directly on our website. Select your bulk quantity from the drop-down and watch the cost per mailer drop!

Certifications:

  • Australia: Home Compostable (AS5810 / Certification ABAP 20091) and Commercially Compostable (AS4736 / Certification ABAP 10172)
  • International: Home Compostable (EN13432) and Commercially Compostable (EN13432)

Check out our full range of compostable mailers here.

Please note: If you're shipping any products which have sharp corners or edges (such as shoe boxes), it's best to trial a couple of shipments with our mailers to ensure everything performs as expected. In order to remain certified home-compostable, our mailers can't be too thick like evil plastic mailers, so sharp corners could sometimes cause damage. Other than that, HEROPACK mailers have a high weight load rating and can withstand all the hard knocks during the shipping process.

Product shelf life: as our compostable mailers are made using renewable ingredients, they have a shelf life of approximately 9-12 months when kept in cool and dry conditions, out of direct sunlight. This should be considered when ordering mailers in bulk. We recommend ordering for a 3-6 month period of shipments.

FAQs

What exactly are they made from?

HEROPACKS are made from home-compostable materials, mainly corn starch and PBAT (a compostable ingredient which bonds the renewable ingredients together). 

How do we compost them?

To compost them at home, it’s best to remove any labels, cut them up and place in your compost bin as “brown” materials. These will completely break down within 90-120 days in a home-compostable environment - sometimes even sooner!

These can also be sent to composting facilities to be properly broken down and composted. If you are in Australia, please CLICK HERE to find a composter near you. You can also ask your local council if they can provide a composting green bin for you. Another great option is to visit www.sharewaste.com to find a local home-composting enthusiast near you!

What happens if they end up in landfill?

Our goal is to ensure all our products are disposed of correctly. This means encouraging our business customers and consumers to not send any packaging to landfill. It's most important to help your customers home-compost our products to take full advantage of the environmental benefits. In a home-compost, HEROPACK mailers take 90 days to break down. As most landfills are deprived of oxygen, all materials ending up in landfill do not degrade as intended, including our compostable products. Due to the nature of the landfill process, this will add to methane production. If a landfill is exposed to oxygen, then our home-compostable materials with degrade much faster than other materials. In contrast, traditional plastic shipping mailers (including recycled plastic mailers) take 400 years or more to break down, and still release deadly methane gas into the atmosphere. The bottom line is that encouraging businesses and households to compost is on of the best solutions against fighting climate change.

How do your mailers compare to Australia Post (Auspost) mailer sizes?

Australia Post has the following sized mailers:

500g - 220x355mm
1kg - 265x385mm
3kg - 310x405mm
5kg - 435x510mm

The closest mailers we have are as follows:

500g - Use our Small-Medium mailer (220x340mm)
1kg - Use our Medium mailer (265x380mm)
3kg - Use our Medium (265x380mm) or Large (360x480mm)
5kg - Use our X Large (550x550mm)

How does shipping work for HEROPACKs (compared to Australia Post pre-paid mailers)?

When you purchase HEROPACKs, you are purchasing the mailers only (not the shipping). To pay for shipping, you will need to go to an Australia Post shop and get labels printed or if you use e-Parcel or Sendle, you can print and pay for labels at home. If you need any more information, head to our blog post - Check it out here!

What happens in water?

They are water resistant but if they are placed in water for a long time, they will break down there too. It takes much longer to break down in water because of the cooler temperatures.

How can I tell my customers about the compostable packaging?

If you place an order with us, you will receive a link to our Retailer Media Pack, including images and information sheets to send to your customers and/or display on your website.

Are the white strips covering the adhesive also compostable?

The white strips are not compostable at this stage, and are considered a soft plastic. This is because if a compostable material was used to cover the adhesive, it would not peel off effectively and would mean the mailer is unusable and not sealable. The best method of disposal for these white strips is using a commercial soft plastics recycling company by searching here, or using a Community Recycling Centre in NSW, Australia, which accept all recycling for free (search for similar organisations in other states). It's important to note that once mailers have been reused and are ready for final disposal, the white strips covering the adhesive have already been removed, leaving the compostable mailer ready for your customers to home or commercially compost.

Is the backing paper for your HEROLABELs compostable or recyclable?

The label backing material is not compostable at this stage, but is recyclable through a specialised process which separates the paper from a thin silicone material (the shiny part which allows the label to peel off the backing paper easily). The best method of disposal for the backing paper is through TerraCycle and their Office Supplies Zero Waste Box. We're working on a return to store type program to also assist in the recycling of our label backing material (more on this coming soon).

What's the difference between compostable and biodegradable?

In short, a biodegradable product simply breaks down into smaller micro-plastics which still contaminate the environment. Certified home-compostable products break down as if they were never there, and can also be safely eaten by worms. Therefore, a compostable product is always more preferable over a biodegradable product. 

Do your compostable mailers have a shelf life?

Yes. As our compostable mailers are made from renewable ingredients, they have a shelf life of approximately 9-12 months when kept in cool and dry conditions, out of direct sunlight. This should be considered when ordering mailers in bulk. We recommend ordering for a 3-6 month period of shipments when purchasing mailers. We are also working on many mailer design improvements which will see this life expectancy increase in the future.

Where are your products made?

All of our HEROPACKs and HEROBUBBLEs are produced in China. There are good reasons for this and we would love to tell you! Head over to our Where Are They Made page for all the information.

Our boxes are made in Australia - they are FSC certified and 100% recycled.

Our accessories are made in USA, Germany and Australia.

REVIEWS

Customer Reviews

Based on 1049 reviews
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(997)
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C
Caroline L. (Sydney, New South Wales, Australia)
Great Quality

We have found HeroPack to be a great eco alternative at competitive pricing - had a couple of customer comment on the smell but doesn't effect our clothing added to the satchels.

D
Dalia Q. (Sydney, New South Wales, Australia)
Great mailers

They do the job really well. Great price too

A
Andie P. (Melbourne, Victoria, Australia)
Feels great to send sustainable packaging

I found purchasing single use plastics to send my second hand items really stressful and hypocritical. I avoided researching composable post bags thinking they would be too expensive. But they actually ended up cheaper than standard postal bags. Super happy!

E
Ellie M. (Brisbane, Queensland, Australia)

Black Home Compostable HEROPACK Mailers - from packs of 25

J
Joel S.L. (Melbourne, Victoria, Australia)
Fast turnaround!

Great quality and fast turnaround

Shipping & Returns

Overview

General Shipping Information

⚡ Dispatch at a glance

Same-day dispatch for orders placed before 12pm AEST/AEDT on business days. All other orders ship the next business day. Holiday trading hours may differ — check our website for the latest.

🇦🇺 Australia

Australia Post is currently delivering as normal. Choose Express Post at checkout if you need products quickly. Sydney customers also have same-day delivery options at checkout.

🌏 International

Some delivery delays may apply. Please allow extra time and check your tracking link before contacting us. Keep buffer stock on hand to avoid running out.

Urgent international order? We can arrange a DHL Express quote for faster delivery. Contact us and we'll assist.
Dispatch Times

In-Stock (Ready to Ship) Orders

✓ Same-day dispatch

Orders placed before 12pm AEDT on a business day are dispatched same day. You'll receive a shipping confirmation with tracking details as soon as your order leaves our warehouse.

⚠ Orders cannot be amended once placed

Our order system is highly automated — we cannot amend or change orders once placed under any circumstances. If you need to return mailers, please see our returns information below.

Unforeseen events such as natural disasters may impact dispatch times. Check our website for the most up-to-date information.

Dispatch Times

Custom Printed Orders

All custom orders begin with a PDF proof — allow 2–3 business days. Printing only starts after you approve the proof. All timings below are from proof approval.

Custom Printed Boxes
Basic Logo Printing
Samples
2–3 days
Full-Colour Printing
Samples
3–7 days
Basic Logo Printing
Bulk orders
25–100 units3–4 days
250–500 units5–6 days
1,000+ units7–10 days
Full-Colour Printing
Bulk orders
25–300 units7–10 days
300+ unitsUp to 20 days*

* 300+ unit orders may be split across 2–3 deliveries. We'll always contact you when this applies.

Print type Quantity Dispatch time
Basic Logo PrintingSample Sample 2–3 days
Full-Colour PrintingSample Sample 3–7 days
Basic Logo PrintingBulk orders 25–100 units 3–4 days
250–500 units 5–6 days
1,000+ units 7–10 days
Full-Colour PrintingBulk orders 25–300 units 7–10 days
300+ units Up to 20 days*

* 300+ units may be split across 2–3 deliveries. Allow up to 20 business days for single-shipment 300+ orders.

Custom Calico Bags, Totes & Paper Mailers
Printed Sample
2–3 days
Bulk Printed Orders
25–100 units3–4 days
250–500 units5–6 days
1,000+ units7–10 days
Order type Quantity Dispatch time
Printed Sample Sample 2–3 days
Bulk Printed Orders 25–100 units 3–4 days
250–500 units 5–6 days
1,000+ units 7–10 days
Event or urgent deadline? We may be able to prioritise your order. Contact us, live chat, or call (02) 8006 1283.
Delivery Times

Australian Orders

📦 Standard shipping

Allow 2–8 business days after your order has been dispatched.

⚡ Express shipping

Allow 1–3 business days after dispatch. Select at checkout.

🏙 Sydney metro customers

Select warehouse pick-up or same-day delivery options directly at checkout.

Unforeseen events may impact delivery times. Always check our website for the latest.

Delivery Times

International Orders

✈ Standard international

Allow 5–20 days depending on your country. Estimated times display in checkout once your address is entered.

⚡ Express international

Allow 3–7 days to New Zealand, Canada, USA, UK, and other supported countries.

⚠ Import duties & customs — your responsibility

Orders shipped outside Australia are classified as imports in the destination country. You are responsible for paying any applicable import duties and taxes to clear customs.

The shipping carrier will contact you using your order details. If duties are not paid, the shipment will be diverted to commercial composting and cannot be returned. No refunds apply in these cases.

Returns Policy

Returns Information

Change of Mind Returns

If you've purchased the wrong size or no longer need your mailers, you may be able to return them for store credit within 14 days of purchase. No change-of-mind returns are accepted after this period due to the shelf life of our mailers.

  • 1
    Contact us within 14 days of purchase. No returns accepted after this period under any circumstances.
  • 2
    Returns are subject to handling and restocking fees. The original shipping cost is also deducted from any store credit.
  • 3
    For custom orders not yet printed, a sampling/setup fee of $15–$50 will also be deducted from the credit.
  • 4
    Custom orders that have already been printed cannot be returned under any circumstances.
Ready to return? Contact us first for instructions before sending anything back.
Product Issues

Sometimes things don't go to plan — and we'll always make it right. Resolutions can include product replacements, store credits, or refunds.

If you have a product issue, please contact us for instructions. We'll generally ask for photos or a short video of the issue to provide the fastest possible resolution.

Pre-Orders

Pre-Order Information

🔔 How pre-orders work

When a product is out of stock it may move to a pre-order listing. This will be clearly noted on the product page and in your order confirmation.

⚠ No split shipments

If you order a pre-order item alongside in-stock items, your entire order is held until pre-order stock is available. We cannot partially ship orders.

Tip: Place pre-order and in-stock items in separate orders to avoid delays.

📩 Tracking notifications

You'll receive a shipping tracking notification as soon as your pre-order is dispatched. If you have questions, message us for assistance.

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