HEROHEX Paper Padded Mailers - 100% Recycled - Custom or Plain - from packs of 25
per unit
Tax included
Product Description
Eco Friendly Hex Padded Mailers
Compostable & Recyclable Paper Shipping Mailers
Say HEY to our new recycled padded paper mailer, HEROHEX Mailer!
The HEROHEX Mailer is perfect for sending anything that is fragile and needs that extra layer of protection (in fact, there's 8 layers of paper protection!). It is a great addition to our compostable padded mailer family.
It is the perfect eco friendly packaging for glass items, cosmetics, books and other small products.
Our HEROHEX Mailer is 100% recyclable and compostable. Our eco friendly paper mailers are made with recycled outer paper.
How to get custom paper padded mailers
1. Choose your size and quanity
2. Upload your high res logo/artwork (we require high res PDF or .ai files)
3. Purchase your mailers
4. OPTIONAL: Use this template to show us where you want your logo to be placed. Email it to us at hello@heropackaging.com.au
5. We will send you an approval via email
6. Once approved, your mailers will be placed be printed and shipped (This is usually a 5-7 business day turnaround)
Shelf Life
These eco friendly paper mailers don't have a shelf life. Please keep them in a cool and dry location.
SIZING NOTE
Sizes displayed are external dimensions. The internal width will be approximately 2cm less than the external dimensions. Please keep this in mind when purchasing to ensure your products fit. If you need to test them out first, please purchase our padded mailer sample pack.
New X Small (15cm x 22.5cm) & Small-Medium (21.5cm x 28cm) sizes: please note these new sizes only have a 45mm flap and single adhesive strip. If you need more information, you can order a sample to test.
Production Time:
Check out our latest custom-printing dispatch times here.
Eco Friendly Paper Hex Mailer Features:
- Double layer of honeycomb HEX cushioning that provides protection and eliminates the need for additional protective packaging, YAY!
- Double adhesive strip to make it super easy to re-use
- Natural kraft colour with minimal branding. Use our compostable stickers to brand it with your logo!
- Natural plant-based adhesive to ensure the mailer can be composted, as well as recycled
- Extra-long 70 mm flap
- Available in two sizes
Please note for custom orders: we can print in full colour (multiple colours in your artwork) but cannot print in white. There may be slight variations on the printing including sizing and colours. Any white backgrounds in your artwork will not print. If your actual logo/text artwork is submitted in white, it will be converted to black for printing. If you have any issues uploading your artwork, you can place your order as usual including custom printing, leave a note on your order, and email the artwork to us separately at hello@heropackaging.com.au. If you need double sided printing, please email us for a quote.
FAQS
REVIEWS
Shipping & Returns
Everything you need to know about dispatch, delivery, and our returns process.
General Shipping Information
Same-day dispatch for orders placed before 12pm AEST/AEDT on business days. All other orders ship the next business day. Holiday trading hours may differ — check our website for the latest.
Australia Post is currently delivering as normal. Choose Express Post at checkout if you need products quickly. Sydney customers also have same-day delivery options at checkout.
Some delivery delays may apply. Please allow extra time and check your tracking link before contacting us. Keep buffer stock on hand to avoid running out.
In-Stock (Ready to Ship) Orders
Orders placed before 12pm AEDT on a business day are dispatched same day. You'll receive a shipping confirmation with tracking details as soon as your order leaves our warehouse.
Our order system is highly automated — we cannot amend or change orders once placed under any circumstances. If you need to return mailers, please see our returns information below.
Unforeseen events such as natural disasters may impact dispatch times. Check our website for the most up-to-date information.
Custom Printed Orders
All custom orders begin with a PDF proof — allow 2–3 business days. Printing only starts after you approve the proof. All timings below are from proof approval.
* 300+ unit orders may be split across 2–3 deliveries. We'll always contact you when this applies.
| Print type | Quantity | Dispatch time |
|---|---|---|
| Basic Logo PrintingSample | Sample | 2–3 days |
| Full-Colour PrintingSample | Sample | 3–7 days |
| Basic Logo PrintingBulk orders | 25–100 units | 3–4 days |
| 250–500 units | 5–6 days | |
| 1,000+ units | 7–10 days | |
| Full-Colour PrintingBulk orders | 25–300 units | 7–10 days |
| 300+ units | Up to 20 days* |
* 300+ units may be split across 2–3 deliveries. Allow up to 20 business days for single-shipment 300+ orders.
| Order type | Quantity | Dispatch time |
|---|---|---|
| Printed Sample | Sample | 2–3 days |
| Bulk Printed Orders | 25–100 units | 3–4 days |
| 250–500 units | 5–6 days | |
| 1,000+ units | 7–10 days |
Australian Orders
Allow 2–8 business days after your order has been dispatched.
Allow 1–3 business days after dispatch. Select at checkout.
Select warehouse pick-up or same-day delivery options directly at checkout.
Unforeseen events may impact delivery times. Always check our website for the latest.
International Orders
Allow 5–20 days depending on your country. Estimated times display in checkout once your address is entered.
Allow 3–7 days to New Zealand, Canada, USA, UK, and other supported countries.
Orders shipped outside Australia are classified as imports in the destination country. You are responsible for paying any applicable import duties and taxes to clear customs.
The shipping carrier will contact you using your order details. If duties are not paid, the shipment will be diverted to commercial composting and cannot be returned. No refunds apply in these cases.
Returns Information
If you've purchased the wrong size or no longer need your mailers, you may be able to return them for store credit within 14 days of purchase. No change-of-mind returns are accepted after this period due to the shelf life of our mailers.
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1Contact us within 14 days of purchase. No returns accepted after this period under any circumstances.
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2Returns are subject to handling and restocking fees. The original shipping cost is also deducted from any store credit.
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3For custom orders not yet printed, a sampling/setup fee of $15–$50 will also be deducted from the credit.
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4Custom orders that have already been printed cannot be returned under any circumstances.
Sometimes things don't go to plan — and we'll always make it right. Resolutions can include product replacements, store credits, or refunds.
If you have a product issue, please contact us for instructions. We'll generally ask for photos or a short video of the issue to provide the fastest possible resolution.
Pre-Order Information
When a product is out of stock it may move to a pre-order listing. This will be clearly noted on the product page and in your order confirmation.
If you order a pre-order item alongside in-stock items, your entire order is held until pre-order stock is available. We cannot partially ship orders.
Tip: Place pre-order and in-stock items in separate orders to avoid delays.
You'll receive a shipping tracking notification as soon as your pre-order is dispatched. If you have questions, message us for assistance.
