HERO Custom Boxes or Plain Shipping Mailing Boxes - 100% Recycled - Multiple Sizes
per unit
Tax included
Product Description
Custom printing lead time: 12–15 business days
Peak season is keeping our print queue busy. Custom orders are currently taking 12–15 business days after your proof is approved and payment is received.
- 1. Approve & paySign off your PDF proof and complete payment
- 2. Print12–15 business days from approval and payment
- 3. DispatchPacked in Sydney and sent to you
Planning a launch or event? Email hello@heropackaging.com.au before you order and we'll talk through timing.
Transform your e-commerce shipments into unforgettable experiences with HEROBOX, the premier choice for mailing boxes/shipping boxes in Australia. Crafted from 100% recycled materials, our FSC-certified HEROBOXes are not just eco-friendly - they're a testament to durability and strength, perfect for protecting your fragile items during transit.
The following sizes are on pre-order and will be dispatched from 9th November.
227 x 157 x 75 mm
186 x 143 x 116 mm
250 x 185 x 115 mm
300 x 190 x 77 mm
Custom Boxes for a Branded Experience
Elevate your brand with our custom boxes, tailored to showcase your logo or design in vibrant, full-colour printing. Using water-based and eco-friendly inks, our boxes are both compostable and recyclable, making them the ultimate choice for environmentally conscious brands. With a low minimum order quantity of just 25 boxes, and the option to order a single printed sample, customising your packaging has never been easier or more accessible. Opt for "YES - ADD MY LOGO," upload your artwork, and after a swift approval process, your branded boxes will be on their way, directly from our Sydney warehouse.
Boxes made in Australia, printed in Australia
We are proud to source our board, create the boxes and print the boxes in Australia. The design and printing is all done in our Sydney warehouse. Local printing means exceptionally fast turnaround times! Printing times depend on the quantity ordered.
Process and Production Time of CUSTOM boxes:
- 25-100 units --> Up to 5 business days
- 250-500 units --> 6-8 business days
- 1000+ units --> 10-12 business days
Check out extra information about custom-printing dispatch times here.
Buy more boxes, save more!
We have a MOQ of 25 boxes and while we believe that the price per unit is fantastic, the unit price per box decreases the more you order.
Basically, the higher the quantity of custom boxes, the bigger the discount per box!
HEROBOXES are perfect when paired with our HEROHEX Wrap, HEROTAPE and HEROLABELS.
Mailing Box Sizes
The boxes come in the following sizes (internal dimensions - Length x Width x Height mm):
227 x 157 x 75 mm
186 x 143 x 116 mm
250 x 185 x 115 mm
300 x 190 x 77 mm
400 x 300 x 100 mm
Mailing/Shipping Box Details:
- Recycled cardboard shipping box
- Boxes are in Kraft Brown
- Recyclable and compostable
- Boxes are shipped to you flat packed
- Printed with water-based compostable inks
- Made with 3mm B-Flute board for strength
- Made and printed in Australia.
Need to pair our shipping boxes with our compostable mailers? Here are our box sizes and the compostable mailer sizes which match:
227 x 157 x 75 mm - Medium (26.5x38cm) Compostable Mailer
186 x 143 x 116 mm - Large (36x48cm) Compostable Mailer
250 x 185 x 115 mm - Large (36x48cm) Compostable Mailer
300 x 190 x 77 mm - Large (36x48cm) Compostable Mailer
400 x 300 x 100 mm - XL (55x55cm) Compostable Mailer
Please note: we can print in multiple colours (several colours in your artwork) but cannot print in white. Any white backgrounds in your artwork will not print. If your actual logo/text artwork is submitted in white, it will be converted to black for printing. If you want to print on more than just the front flap or top of box, you can place your order as usual, leave a note on your order, and email the artwork to us at hello@heropackaging.com.au. The pricing is the same. If you need double sided printing, please email us for a quote.
Shipping information: due to the volume and amount of space flat-packed boxes take up, there may be additional shipping charges to WA, Regional areas, and non-Australian shipping address. We do our best to subsidise the shipping costs to these areas and we will always contact you if additional costs apply. Shipping to other Metro areas in Australia rarely have additional costs.
HEROBOX FAQs
What are HEROBOXes made from?
100% recycled, FSC certified cardboard in kraft brown, using 3mm B-flute board for strength.
Where are HEROBOXes made?
In Australia. We source the board, make the boxes and print them in our Sydney warehouse.
Are HEROBOXes recyclable?
Yes. They’re recyclable and compostable, and printed with water-based, eco-friendly inks.
What sizes are available?
Internal dimensions (length x width x height):
| 186 x 143 x 116mm |
| 227 x 157 x 75mm |
| 250 x 185 x 115mm |
| 300 x 190 x 77mm |
| 400 x 300 x 100mm |
All boxes may vary by up to 5mm from the listed size.
Do boxes arrive assembled?
No. HEROBOXes ship flat-packed to save space and freight. Fold to assemble when you’re ready to pack.
Can I get my logo printed on HEROBOXes?
Yes, from just 25 boxes. Select “YES – ADD MY LOGO!” and upload your artwork. You can also order a single printed sample first. For full-coverage designs, see our Full Colour Custom Shipping Boxes.
How long does custom printing take?
Every custom order starts with a PDF proof, emailed within 2–3 business days. Printing starts once you approve it. Current print and dispatch times are listed under Custom Printed Boxes on our Shipping & Returns page. Have an event or urgent deadline? Contact us, live chat or call (02) 8006 1283 — we may be able to prioritise your order.
Do you offer bulk discounts?
Yes. The price per box drops as quantity increases, from 25 up to 1,000.
What else do I need to pack with HEROBOXes?
HEROBOXes pair with HERO Hex Wrap for protection, water-activated HEROTAPE to seal, and HEROLABELs for addressing.
Can I return boxes?
Printed boxes can’t be returned once printed. For plain boxes, see our Shipping & Returns page or contact us.
Why buy from Hero Packaging?
Hero Packaging is a Sydney-based, Australian-owned, certified B Corp. Our B Corp certification covers how we run our whole business, from sourcing to customer care. Questions? Email hello@heropackaging.com.au or call (02) 8006 1283.
REVIEWS
Just ordered some samples and the boxes are rigid and beautiful. Gonna place another order soon!
HERO Custom Boxes or Plain Shipping Mailing Boxes - 100% Recycled - Multiple Sizes
These mailing boxes were exactly as described and the best price we could find. Ordering online is so easy
knew I wanted to work with Anaita and Vik from the start - their ethos around sustainability and kindness to the planet aligned perfectly with my brand. Their packaging is fantastic but what truly stood out was their service. As a fellow founder, I know how challenging it can be to run a business, and yet they consistently went above and beyond. Their team was helpful, responsive, and genuinely invested. That speaks volumes about the kind of people leading the charge. Hats off!
Love these mailers SO MUCH I have never had a problem with them splitting I’ve done 1000s of orders in them now, the colours are too cute! I always get the teal. Thanks Heropack! 🩵
Shipping & Returns
Everything you need to know about dispatch, delivery, and our returns process.
General Shipping Information
Same-day dispatch for orders placed before 12pm AEST/AEDT on business days. All other orders ship the next business day. Holiday trading hours may differ — check our website for the latest.
Australia Post is currently delivering as normal. Choose Express Post at checkout if you need products quickly. Sydney customers also have same-day delivery options at checkout.
Some delivery delays may apply. Please allow extra time and check your tracking link before contacting us. Keep buffer stock on hand to avoid running out.
In-Stock (Ready to Ship) Orders
Orders placed before 12pm AEDT on a business day are dispatched same day. You'll receive a shipping confirmation with tracking details as soon as your order leaves our warehouse.
Our order system is highly automated — we cannot amend or change orders once placed under any circumstances. If you need to return mailers, please see our returns information below.
Unforeseen events such as natural disasters may impact dispatch times. Check our website for the most up-to-date information.
Custom Printed Orders
All custom orders begin with a PDF proof — allow 2–3 business days. Printing only starts after you approve the proof. All timings below are from proof approval.
* 300+ unit orders may be split across 2–3 deliveries. We'll always contact you when this applies.
| Print type | Quantity | Dispatch time |
|---|---|---|
| Basic Logo PrintingSample | Sample | 2–3 days |
| Full-Colour PrintingSample | Sample | 3–7 days |
| Basic Logo PrintingBulk orders | 25–100 units | 3–4 days |
| 250–500 units | 5–6 days | |
| 1,000+ units | 7–10 days | |
| Full-Colour PrintingBulk orders | 25–300 units | 7–10 days |
| 300+ units | Up to 20 days* |
* 300+ units may be split across 2–3 deliveries. Allow up to 20 business days for single-shipment 300+ orders.
| Order type | Quantity | Dispatch time |
|---|---|---|
| Printed Sample | Sample | 2–3 days |
| Bulk Printed Orders | 25–100 units | 3–4 days |
| 250–500 units | 5–6 days | |
| 1,000+ units | 7–10 days |
Australian Orders
Allow 2–8 business days after your order has been dispatched.
Allow 1–3 business days after dispatch. Select at checkout.
Select warehouse pick-up or same-day delivery options directly at checkout.
Unforeseen events may impact delivery times. Always check our website for the latest.
International Orders
Allow 5–20 days depending on your country. Estimated times display in checkout once your address is entered.
Allow 3–7 days to New Zealand, Canada, USA, UK, and other supported countries.
Orders shipped outside Australia are classified as imports in the destination country. You are responsible for paying any applicable import duties and taxes to clear customs.
The shipping carrier will contact you using your order details. If duties are not paid, the shipment will be diverted to commercial composting and cannot be returned. No refunds apply in these cases.
Returns Information
If you've purchased the wrong size or no longer need your mailers, you may be able to return them for store credit within 14 days of purchase. No change-of-mind returns are accepted after this period due to the shelf life of our mailers.
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1Contact us within 14 days of purchase. No returns accepted after this period under any circumstances.
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2Returns are subject to handling and restocking fees. The original shipping cost is also deducted from any store credit.
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3For custom orders not yet printed, a sampling/setup fee of $15–$50 will also be deducted from the credit.
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4Custom orders that have already been printed cannot be returned under any circumstances.
Sometimes things don't go to plan — and we'll always make it right. Resolutions can include product replacements, store credits, or refunds.
If you have a product issue, please contact us for instructions. We'll generally ask for photos or a short video of the issue to provide the fastest possible resolution.
Pre-Order Information
When a product is out of stock it may move to a pre-order listing. This will be clearly noted on the product page and in your order confirmation.
If you order a pre-order item alongside in-stock items, your entire order is held until pre-order stock is available. We cannot partially ship orders.
Tip: Place pre-order and in-stock items in separate orders to avoid delays.
You'll receive a shipping tracking notification as soon as your pre-order is dispatched. If you have questions, message us for assistance.
