per unit
Tax included
Make every coffee a brand moment.
Our custom printed coffee cup sleeves are designed for cafés, events, launches, pop-ups and brand activations that want to turn every takeaway coffee into a memorable customer touchpoint.
Printed locally in Sydney, Australia with a fast 3–5 business day turnaround, they’re ideal for both short-run campaigns and larger branded events.
Ideal for café owners, event organisers, PR teams and brands planning multiple coffees, events or customer touchpoints.
From idea to printed sleeves in just a few simple steps.
Select your size, quantity and material based on your café, event or campaign needs.
Add to cart and upload your artwork, use our Canva template, or simply send us your logo.
We’ll send you a digital proof within 1–3 business days for review.
Check everything looks perfect and give us the green light to proceed.
We print and dispatch your custom sleeves within 5–7 business days.
Use the template below to place your logo, artwork or campaign design.
Fast, reliable production for Australian brands, cafés and event teams.
Order from just 10 sleeves for testing, boutique events or smaller campaigns.
Produced in 3–5 business days for time-sensitive launches and activations.
Print logos, campaigns, illustrations or branded messaging edge to edge.
A great fit for brands looking for more responsible packaging choices.
Popular for launches, pop-ups, PR mailers, conferences, salons, studios and retail.
Looking for custom coffee cup sleeves in Australia? Hero Packaging helps cafés, agencies, marketers and event teams create premium branded coffee sleeves with low minimums, fast turnaround and local Sydney production.
Whether you need a small run for a launch or a larger order for ongoing café service, our custom printed coffee sleeves are designed to help your brand stand out one coffee at a time.
Our minimum order is just 10 sleeves, making them perfect for smaller events, PR campaigns and boutique activations.
Our standard turnaround is 3–5 business days. Once your proof is approved, we print and dispatch within 5–7 business days. If you need them urgently, contact us and we’ll do our best to help.
Yes — our custom coffee cup sleeves are printed locally in Sydney, Australia.
Yes. You can upload your artwork after adding to cart, use our Canva templates, or send us your logo and we can help you set it up.
Yes. They’re popular for cafés, pop-ups, launches, PR events, conferences and branded customer experiences.
Q: What file format should I submit my artwork in?
We accept AI (preferred), PDF, EPS, SVG and high-resolution JPG files. AI is the best choice for print-ready files. If you're submitting a logo, AI or EPS vector files give the sharpest result at any size. PNG and JPG files must be at least 300 DPI at final print size. All files should be set up in CMYK colour mode - RGB files are accepted but colours may shift slightly when converted for print. If you're starting from scratch, we have free Canva templates for all three sleeve sizes (8oz, 12oz, 16oz), just add your logo and download as a PDF or SVG.
Q: What resolution do you need?
A minimum of 300 DPI at final print size is required for raster files (PNG, JPG). Anything lower will appear blurry or pixelated on the finished sleeve. Vector files (AI, EPS, PDF with vector artwork) are resolution-independent, so there's no DPI concern — these are always the preferred option for logos and text-based designs. If you're unsure whether your file meets the resolution requirement, our team will review it after you place your order and flag any issues before we go to print.
Q: Is there a proofing process before printing? How long does it take?
Yes, we always send a digital PDF proof before printing anything. You'll receive your proof within 2–3 business days of placing your order and submitting your artwork. Once you approve the proof, we move straight to print. Your custom coffee cup sleeves are then ready to dispatch within 3–5 business days. PLEASE NOTE: If there are any pixelation issues, we will let you know but this will add to the timeframe of your order.
Q: Do these sleeves fit all coffee cup brands and styles?
Our custom coffee cup sleeves are sized to fit standard Australian single-wall paper takeaway cups - the type used by the vast majority of cafés and coffee shops across Australia. The 8oz sleeve fits standard flat white and short black cups (the most common size in Australian cafés). The 12oz sleeve fits medium latte and cappuccino cups. The 16oz sleeve fits large cold-drink and iced coffee cups. They are not designed for reusable cups, ceramic mugs, or double-wall paper cups. If you're unsure whether our sleeves will fit your specific cup, contact us with your cup brand or model and we'll confirm before you order.
Q: Can I order a sample before committing to a full run?
Yes you can order a single printed sample coffee cup sleeve for $40. This includes the setup and printing costs. It's a great way to check the print quality, colour accuracy, and fit before committing to a larger run. To order a sample, contact our team at hello@heropackaging.com.au or call (02) 8006 1283.
Q: What happens if the print quality isn't right?
If your order arrives with a print error, quality issue, or damage in transit, we will fix it fast. Contact us with photos or a short video of the issue and we'll get it fixed. Because every order goes through a digital proof approval before printing, errors caused by approved artwork are not eligible for a reprint which is why we encourage customers to review their proof carefully before signing off. If you're ever unsure about anything in your proof, just ask us before approving.
Q: Can I get a refund on custom items?
Because every order of custom printed coffee cup sleeves is made specifically for you, we're unable to accept change-of-mind returns. This is standard practice across the custom printing industry. However, if your order arrives with a quality issue or a print error on our end, we absolutely take responsibility. In those cases we offer a reprint, store credit, or refund depending on the circumstances. The digital proof process exists specifically to ensure you're happy with the design before we commit to printing.
Q: Do you offer design services if I don't have a logo file?
Placing your logo on a sleeve is free of charge. But if you want us to do additional design work, we offer a design service for an additional fee. For simple designs, the fee is $50. For more complex custom designs, the fee is $100-$200 depending on the work involved. If you'd like design help, contact our team at hello@heropackaging.com.au before placing your order and we'll get started. Alternatively, if you have a basic logo, our free Canva templates for 8oz, 12oz, and 16oz sleeves make it easy to create your own artwork with no design experience required.
Q: What's the difference between 8oz, 12oz, and 16oz sleeves?
The sizes refer to the takeaway cup capacity each sleeve is designed to wrap around. The 8oz Regular sleeve fits standard hot drink cups - this is the most common size in Australian cafés and the best starting point if you're unsure. The 12oz Large sleeve fits medium hot drink cups, typically used for lattes and cappuccinos. The 16oz Iced Coffee sleeve is designed for taller cold-drink cups used for iced coffees and cold brew. If you're not sure which size you need, check the base of your takeaway cups — the oz size is usually printed there - or contact our team and we'll help you find the right fit.
Q: Is the brown recycled option lower quality than white?
No, both the White 290gsm and Brown Recycled 300gsm options are premium paperboard and printed to the same high standard using non-toxic, water-based inks in our Sydney facility. The difference is purely aesthetic.
Please note: These are not heat resistant coffee cup sleeves. They are for marketing purposes. If you want cafe grade, corrugated coffee cup sleeves, please let us know!
The white substrate produces the most vibrant, true-to-colour print results and is the best choice for bold or colourful designs. The brown recycled board has a natural kraft look that gives designs a warm, earthy feel - colours appear slightly more muted and organic, which suits nature-inspired, sustainable, or minimalist brands beautifully. The brown option is also a slightly heavier board at 300gsm. Both are made from responsibly sourced materials in line with Hero Packaging's sustainability standards as a certified B Corp.
Q: Do you offer larger quantities than 1,000?
Yes. If you need more than 1,000 custom coffee cup sleeves, contact our team for a bulk quote. We regularly work with cafés, event companies, PR agencies, and corporate brands on large-volume runs. The per-unit price decreases significantly at higher quantities, so it's always worth getting in touch if you're ordering at scale. Email hello@heropackaging.com.au or call (02) 8006 1283 to discuss your requirements.
Q: Can I mix sizes in one order?
Yes, you can order multiple sizes - they just need to be placed as separate orders, one per sleeve size. Each size has its own print setup, so a minimum of 10 sleeves applies per size. Simply add each size to your cart separately and check out. If you need help deciding which sizes to order, or if you'd like to bundle sizes as part of a larger brand activation or café rollout, our team is happy to help.
Everything you need to know about dispatch, delivery, and our returns process.
Same-day dispatch for orders placed before 12pm AEST/AEDT on business days. All other orders ship the next business day. Holiday trading hours may differ — check our website for the latest.
Australia Post is currently delivering as normal. Choose Express Post at checkout if you need products quickly. Sydney customers also have same-day delivery options at checkout.
Some delivery delays may apply. Please allow extra time and check your tracking link before contacting us. Keep buffer stock on hand to avoid running out.
Orders placed before 12pm AEDT on a business day are dispatched same day. You'll receive a shipping confirmation with tracking details as soon as your order leaves our warehouse.
Our order system is highly automated — we cannot amend or change orders once placed under any circumstances. If you need to return mailers, please see our returns information below.
Unforeseen events such as natural disasters may impact dispatch times. Check our website for the most up-to-date information.
All custom orders begin with a PDF proof — allow 2–3 business days. Printing only starts after you approve the proof. All timings below are from proof approval.
* 300+ unit orders may be split across 2–3 deliveries. We'll always contact you when this applies.
| Print type | Quantity | Dispatch time |
|---|---|---|
| Basic Logo PrintingSample | Sample | 2–3 days |
| Full-Colour PrintingSample | Sample | 3–7 days |
| Basic Logo PrintingBulk orders | 25–100 units | 3–4 days |
| 250–500 units | 5–6 days | |
| 1,000+ units | 7–10 days | |
| Full-Colour PrintingBulk orders | 25–300 units | 7–10 days |
| 300+ units | Up to 20 days* |
* 300+ units may be split across 2–3 deliveries. Allow up to 20 business days for single-shipment 300+ orders.
| Order type | Quantity | Dispatch time |
|---|---|---|
| Printed Sample | Sample | 2–3 days |
| Bulk Printed Orders | 25–100 units | 3–4 days |
| 250–500 units | 5–6 days | |
| 1,000+ units | 7–10 days |
Allow 2–8 business days after your order has been dispatched.
Allow 1–3 business days after dispatch. Select at checkout.
Select warehouse pick-up or same-day delivery options directly at checkout.
Unforeseen events may impact delivery times. Always check our website for the latest.
Allow 5–20 days depending on your country. Estimated times display in checkout once your address is entered.
Allow 3–7 days to New Zealand, Canada, USA, UK, and other supported countries.
Orders shipped outside Australia are classified as imports in the destination country. You are responsible for paying any applicable import duties and taxes to clear customs.
The shipping carrier will contact you using your order details. If duties are not paid, the shipment will be diverted to commercial composting and cannot be returned. No refunds apply in these cases.
If you've purchased the wrong size or no longer need your mailers, you may be able to return them for store credit within 14 days of purchase. No change-of-mind returns are accepted after this period due to the shelf life of our mailers.
Sometimes things don't go to plan — and we'll always make it right. Resolutions can include product replacements, store credits, or refunds.
If you have a product issue, please contact us for instructions. We'll generally ask for photos or a short video of the issue to provide the fastest possible resolution.
When a product is out of stock it may move to a pre-order listing. This will be clearly noted on the product page and in your order confirmation.
If you order a pre-order item alongside in-stock items, your entire order is held until pre-order stock is available. We cannot partially ship orders.
Tip: Place pre-order and in-stock items in separate orders to avoid delays.
You'll receive a shipping tracking notification as soon as your pre-order is dispatched. If you have questions, message us for assistance.