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Barcode printing - how to make the barcodes print more clearly - Windows

PLEASE FOLLOW THE STEPS BELOW TO MAKE THE BARCODES PRINT MORE CLEARLY ON WINDOWS
  • Go to https://heropackaging.com.au/pages/hero-printer-faqs and scroll all the way to the bottom. 
  • Click the light grey text which says "Windows" under the heading "Tech Support Software"
  • You should see a Google folder with a ​.zip file named "HXD840-PRO_WindowsLabelPrinterTool.zip"
  • Right click on the zip file and click download:
  • The zip file should download to your Downloads folder
  • Windows might present a warning and need you to click "Keep" or "Download anyway". The warning may display differently depending on your web browser. For example, on Google Chrome, it displays this:
  • Once the zip file downloads, go to your Downloads folder.
  • ​Right click on the zip file and click "Extract All"
  • In the next dialog box tick "Show extracted files when complete" and then click "Extract":
  • ​A file browser should display showing a list of files.
  • Double click the "LabelPrinterTool" .exe file:
  • Windows will display a warning where you need to click "More info" then "Run anyway"
  • When the software opens, click "Label Printer" or "HXD840-PRO" from the 'List of Printers'.
  • Click "Set Printer":
  • On the first tab, change the Print Speed and Darkness Setting to 1 and 4 respectively as shown:
  • ​Click the "Set" button at the bottom of the dialog box and the printer should beep loudly once to confirm the setting change.
  • Optional: Reducing the "Darkness Setting" even further will result in more barcode clarity but lighter text on the rest of the label. You will need to find a balance between barcode clarity and the rest of the content on the label.
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