AUSTRALIAN OWNED // WE’RE STILL SHIPPING ON ALL BUSINESS DAYS AS USUAL!

NEW! Home Compostable HEROPACK Shipping Mailer in Black - from packs of 25

NEW! Home Compostable HEROPACK Shipping Mailer in Black - from packs of 25
NEW! Home Compostable HEROPACK Shipping Mailer in Black - from packs of 25
NEW! Home Compostable HEROPACK Shipping Mailer in Black - from packs of 25
NEW! Home Compostable HEROPACK Shipping Mailer in Black - from packs of 25
NEW! Home Compostable HEROPACK Shipping Mailer in Black - from packs of 25
NEW! Home Compostable HEROPACK Shipping Mailer in Black - from packs of 25
NEW! Home Compostable HEROPACK Shipping Mailer in Black - from packs of 25
NEW! Home Compostable HEROPACK Shipping Mailer in Black - from packs of 25
NEW! Home Compostable HEROPACK Shipping Mailer in Black - from packs of 25
NEW! Home Compostable HEROPACK Shipping Mailer in Black - from packs of 25
NEW! Home Compostable HEROPACK Shipping Mailer in Black - from packs of 25
Product image 1NEW! Home Compostable HEROPACK Shipping Mailer in Black - from packs of 25
Product image 2NEW! Home Compostable HEROPACK Shipping Mailer in Black - from packs of 25
Product image 3NEW! Home Compostable HEROPACK Shipping Mailer in Black - from packs of 25
Product image 4NEW! Home Compostable HEROPACK Shipping Mailer in Black - from packs of 25
Product image 5NEW! Home Compostable HEROPACK Shipping Mailer in Black - from packs of 25
Product image 6NEW! Home Compostable HEROPACK Shipping Mailer in Black - from packs of 25
Product image 7NEW! Home Compostable HEROPACK Shipping Mailer in Black - from packs of 25
Product image 8NEW! Home Compostable HEROPACK Shipping Mailer in Black - from packs of 25
Product image 9NEW! Home Compostable HEROPACK Shipping Mailer in Black - from packs of 25
Product image 10NEW! Home Compostable HEROPACK Shipping Mailer in Black - from packs of 25
Product image 11NEW! Home Compostable HEROPACK Shipping Mailer in Black - from packs of 25

Regular price $9.00

Black Shipping Mailers

NEW 2020 DESIGN! This is our latest certified Home-Compostable HEROPACK shipping mailer in Black. 

Please note that some mailers on this page are on pre-order. Please ensure you read through our pre-order information here.

It looks and feels a hellavalot like plastic, but it's not. Not even close. It is a 100% home-compostable shipping mailer and is made from 70-80% PBAT (a co-polymer that is completely compostable) and 20-30% PLA (which is a fancy way of saying cornstarch).

In a commercial compostable environment, it will break-down within 90 days. At home, it may take up to 120 days.

Design features:

  • Small HEROPACK logo on the front (our Heroes can cover our branding with their own if needed).
  • Double adhesive strips are currently a feature on our Small, Small-Medium and Large sizes so they can be re-used!
  • Premium matte finish to differentiate our compostable mailers from glossy plastic mailers.
  • You can apply your existing shipping labels or write directly onto the mailer.
  • Waterproof to keep shipments safe from rain.
  • Dimensions of the mailer now mentioned on the back for ease of re-ordering.
  • Our compostable mailers are tough, durable and amazing!

Certifications:

  • Australia: Home Compostable (AS5810) and Commercially Compostable (AS4736) 
  • International: Home Compostable (EN13432) and Commercially Compostable (EN13432)

Please note: If you're shipping any products which have sharp corners or edges (such as shoe boxes), it's best to trial a couple of shipments with our mailers to ensure everything performs as expected. In order to remain certified home-compostable, our mailers can't be too thick like evil plastic mailers, so sharp corners could sometimes cause damage. Other than that, HEROPACK mailers have a high weight load rating and can withstand all the hard knocks during the shipping process.

Product shelf life: as our compostable mailers are made using renewable ingredients, they have a shelf life of approximately 9-12 months when kept in cool and dry conditions, out of direct sunlight. This should be considered when ordering mailers in bulk. We recommend ordering for a 3-6 month period of shipments.

Shipping & Returns

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COVID-19 Information

Dispatch Times

Delivery Times & Information - Australia

Delivery Times & Information - International

Pre-Order Information

Returns Information

COVID-19 Update:

Hero Packaging is operating as usual.

Hero Packaging is shipping all orders the next business day as usual.

Delivery delays: Due to high volumes in all postage networks, there may be delivery delays for both Australian and non-Australian orders. Please allow more time for your order to arrive and check your tracking link for the latest information before contacting us. If in doubt, contact the shipping carrier directly to obtain further information. When ordering mailers, it's best to keep additional buffer stock to avoid running out during this time.

Contact us for urgent orders: If you are in urgent need of compostable mailers, we can provide a separate shipping quote (for Australian and non-Australian orders) using other shipping carriers who are delivering faster than our usual carriers. Please contact us if this is an option for you and we can assist. 

Dispatch times:

Hero ships the next-business day! All orders are shipped the next business day once payment has been made. You will receive a shipping confirmation with your tracking details once the order has been shipped.

Delivery times:

Australian orders:

Delivery times: In general, please allow 2-6 business days for delivery once your order has been shipped. Please note that unforseen events such as natural disasters can impact delivery times. Check our website for the most up to date information.

    International orders:

    Delivery times: In general, please allow 5-20 business days for delivery once your order has been shipped. Delivery times vary from country to country and rely on the central postal services in the recipient country. Please note that unforseen events such as natural disasters can impact delivery times. Check our website for the most up to date information.

      Import duties: Orders placed outside of Australia will be classed as an import in the recipient country. As such, you will need to pay the associated import duties and taxes required to clear customs in your country. The shipping carrier assigned to your shipment will contact you using the details on your order when placed. If import duties are not paid by the recipient as required, the shipment will be diverted to commercial composting facilities for disposal and cannot be returned. No refunds will apply in these cases either.

      Pre-Order Information:

      Occasionally, our mailers could be out of stock and move to a pre-order listing. This will be noted when purchasing the mailers and will also be noted in your order confirmation alongside any pre-order items. Please note that if pre-order items are purchased together with regular items which are in stock, the entire order will be on hold until the pre-order stock is available for shipping (we cannot partially fulfill orders). If you wish to place a pre-order as well as purchase available items, it's best to purchase separately to avoid delays in shipping your order. You will receive a shipping tracking notification as soon as your order has been dispatched. If you have any questions, please message us for assistance.

      Returns:

      Change of mind: If you have purchased the wrong size, or no longer need your mailers, you may be able to return them for a store credit. We have a strict returns process to ensure all returns are received correctly and can be re-sold to other customers. Change of mind returns are also subject to handling and restocking fees and the original shipping cost being deducted from any store credit. If you need to return your mailers, please contact us for further instructions.

      Product issues: Sometimes things don't go to plan. Rest assured we will ensure a fast resolution which can include product replacements, store credits and refunds.
       

      FAQs

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      What exactly are they made from?

      HEROPACKS are made from home-compostable materials, mainly corn starch and PBAT (a compostable ingredient which bonds the renewable ingredients together). 

      How do we compost them?

      To compost them at home, it’s best to remove any labels, cut them up and place in your compost bin as “brown” materials. These will completely break down within 90-120 days in a home-compostable environment - sometimes even sooner!

      These can also be sent to composting facilities to be properly broken down and composted. If you are in Australia, please CLICK HERE to find a composter near you. You can also ask your local council if they can provide a composting green bin for you. Another great option is to visit www.sharewaste.com to find a local home-composting enthusiast near you!

      What happens if they end up in landfill?

      The best part is that they still break down in landfill. Unfortunately, due to the nature of the landfill process, this will still add to methane production. That's why it's important to help your customers compost our products to take full advantage of the environmental benefits. Our products take about 2 years rather than 90 days to break down in landfill. In contrast, traditional plastic shipping mailers take 400 years or more to break down, and still release deadly methane gas into the atmosphere.

      How do your mailers compare to Australia Post (Auspost) mailer sizes?

      Australia Post has the following sized mailers:

      500g - 220x355mm
      1kg - 265x385mm
      3kg - 310x405mm
      5kg - 435x510mm

      The closest mailers we have are as follows:

      500g - Use our Small-Medium mailer (220x340mm)
      1kg - Use our Medium mailer (265x380mm)
      3kg - Use our Medium (265x380mm) or Large (360x480mm)
      5kg - Use our X Large (550x550mm)

      What happens in water?

      They are water resistant but if they are placed in water for a long time, they will break down there too. It takes much longer to break down in water because of the cooler temperatures.

      How can I tell my customers about the compostable packaging?

      If you place an order with us, you will receive a link to our Retailer Media Pack, including images and information sheets to send to your customers and/or display on your website.

      Are the white strips covering the adhesive also compostable?

      The white strips are not currently compostable so should be commercially recycled. However, once your customers receive the mailers, the white strips covering the adhesive have already been removed, leaving a 100% compostable mailer for your customers to home or commercially compost. In order to recycle, find a commercial recycling provider near you. A good option in Australia is visiting www.redcycle.com.au to find your nearest deposit location.

      What's the difference between compostable and biodegradable?

      In short, a biodegradable product simply breaks down into smaller micro-plastics which still contaminate the environment. Certified home-compostable products break down as if they were never there, and can also be safely eaten by worms. Therefore, a compostable product is always more preferable over a biodegradable product. 

      Do your compostable mailers have a shelf life?

      Yes. As our compostable mailers are made from renewable ingredients, they have a shelf life of approximately 9-12 months when kept in cool and dry conditions, out of direct sunlight. This should be considered when ordering mailers in bulk. We recommend ordering for a 3-6 month period of shipments when purchasing mailers. We are also working on many mailer design improvements which will see this life expectancy increase in the future.

      Get Your Own Custom Compostable Mailers!

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      We offer custom compostable packaging options with minimum order quantities 
      starting from 10,000 pieces. Custom orders take approximately 8-10 weeks from deposit payment date to receipt of mailers into your warehouse.
      Prices start from $0.22 per mailer. Setup and sample costs apply.
      Fill out the form below so we can send you a quick quote on your custom compostable mailers!

      We have a price-beat guarantee (conditions apply). If you receive a lower price on like-for-like mailers, we will beat it by 5%.
       
       
       
       

      Reviews

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      Amazing quality!!
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