From $1.98 per custom recycled box
Custom Boxes with Inserts Bundle - Full Colour Printing
Sale price
$479.00
per unit
Tax included
Product Description
Welcome to the packaging that looks amazing and keeps your products perfectly secure. You need Hero's Custom Boxes with Custom Inserts, a complete, branded unboxing experience from the outside and inside.
These prices reflect the box PLUS the matching insert. Once the order is placed, we will work with you to create the PERFECT inserts for your products.
Found a better price? We will match it**
NOTE: If you just want full-colour boxes without inserts, visit this page.
Need a custom box size with custom inserts size? Email us! hello@heropackaging.com.au
We’ve taken our bestselling Custom Shipping Boxes and added one key upgrade: precisely cut custom inserts to hold your products in place, reduce movement during shipping and make every order look like a gift.
Custom Inserts for Every Product
Whether you’re shipping skincare jars, candles, drink bottles, or fragile glassware, our custom inserts are designed to snugly fit your products, no matter the shape or size. Choose from a variety of insert materials and thicknesses for extra cushioning and maximum presentation value.
Just like our boxes, our inserts are made right here in Sydney from recycled materials. They are designed, cut, and manufactured in-house to ensure the highest quality finish and fast turnaround times.
Why Add Inserts?
- They protect your products during shipping.
- They elevate your customer’s unboxing experience.
- They showcase your products in a perfectly presented, gift-worthy layout.
- They minimise returns by reducing breakages in transit.
Eco-Friendly and Locally Made
We proudly manufacture both our boxes and inserts using 100% or partly recycled cardboard, sourced from Australian post-consumer waste. Everything is printed, cut, and assembled in our Sydney warehouse, reducing our carbon footprint and ensuring quicker delivery times for you.
Full Customisation, Inside & Out
Want inserts with cut-outs for multiple products? Need something that folds, lifts or supports? We’ve got you. From standard layouts to complex shapes, we’ll work with you to create the ideal insert configuration to suit your box and product needs.
To get started:
- Select your custom box size
- Choose your quantity (e.g. If you pick 25, this means you will get 25 boxes and 25 inserts
- Place your order
- Our team will work with you to create the best-fit insert layout.
- You’ll receive a 3D digital proof and then your packaging goes into production!
Printing & Production Timeframes
- PDF Proof sent within 2-3 business days.
- Manufacturing + printing takes 8-10 business days after proof approval.
- Larger orders (300+ units) may be shipped in batches.
Pricing & MOQ
Our MOQ for custom boxes and inserts is 25, but we can also produce a single sample unit. Like everything at Hero, the more you order, the more you save per unit. Each box and insert bundle is priced based on material, cut complexity, and quantity.
What Our Customers Love:
✔ 100% recycled board, recyclable and made locally
✔ Fully branded and professionally presented
✔ Lightweight and strong
✔ Box + insert combo ships flat-packed for easy storage
✔ Compatible with our HeroHex Wrap, Herotape, and Herolabels for the full Hero experience
Need a Sample?
Want to test the fit and look before you bulk order? Just select "1 - SAMPLE UNIT" in the quantity field, place your order, and we’ll send one straight to your door.
Shipping information: due to the volume and amount of space flat-packed boxes take up, there may be additional shipping charges to WA, Regional areas, and non-Australian shipping address. We do our best to subsidise the shipping costs to these areas and we will always contact you if additional costs apply. Shipping to other Metro areas in Australia rarely have additional costs.
**Conditions apply to price matching. Quote must be for the same products and must be made in Australia and made with recycled board.
Shipping & Returns
Dispatch Times - In-Stock Products
Dispatch Times - Custom Printed Orders
Delivery Times & Information - Australia
Delivery Times & Information - International
General Shipping Information:
DISPATCH TIMES:
SAME-DAY DISPATCH BEFORE 12PM AEST/AEDT on business days (holiday trading hours may differ).
All orders are shipped the next business day (holiday trading hours may differ).
AUSTRALIA: Australia Post is currently delivering as normal, but please choose Express Post in checkout if you need products quickly. Take note of the estimated delivery times in checkout. For Sydney-based customers, we also have same-day delivery options in checkout.
INTERNATIONAL (outside Australia):
There may be some delivery delays for non-Australian orders. Please allow more time for your order to arrive and check your tracking link for the latest information before contacting us. Take note of the estimated delivery times in checkout. If in doubt, contact the shipping carrier directly to obtain further information. When ordering mailers, it's best to keep additional buffer stock to avoid running out.
Contact us for urgent orders: If you are in urgent need of compostable mailers, we can provide a separate shipping quote for non-Australian orders using other shipping carriers such as DHL Express who will be delivering faster than our usual carriers. Please contact us if this is an option for you and we can assist.
Dispatch times:
READY TO SHIP PACKAGING (NON-CUSTOM)
We currently ship orders the same business day when ordered before 12pm AEDT. You will receive a shipping confirmation with your tracking details once the order has been shipped. Our order system is highly automated, which means we cannot amend or change orders once placed under any circumstances. However, if you need to return mailers, please review our returns information below.
Please note that unforeseen events such as natural disasters can impact dispatch times. Check our website for the most up to date information.
Please note that unforeseen events such as natural disasters can impact dispatch times. Check our website for the most up to date information.
CUSTOM
Custom Printed Boxes:
Allow 2-3 business days for your PDF proof. Once approved, printing times for samples are approximately as follows:
Basic Logo Printing (available here): Dispatched in 2-3 business days
Full-Colour Printing (available here): Dispatched in 3-7 business days
Bulk orders:
Full-Colour Printing (available here): Dispatched in 3-7 business days
Bulk orders:
Allow 2-3 business days for your PDF proof. Dispatch times depend on the total quantity ordered.
Once approved, printing times for samples are approximately as follows:
Logo (Basic) Printing (available here):
25-100 units --> 3 to 4 business days
250-500 units --> 5 to 6 business days
1000+ units --> 7 to 10 business days
Full-Colour Printing (available here):
25-300 units --> 7 to 10 business days
300+ units --> These can be split into 2-3 deliveries to keep our production line moving along smoothly. We will always contact you when this occurs.
300+ units --> These can be split into 2-3 deliveries to keep our production line moving along smoothly. We will always contact you when this occurs.
If 300+ units are needed in one shipment, please allow up to 20 business days for printing.
Custom Printed Calico bags/totes and paper mailers:
Allow 2-3 business days for your PDF proof. Dispatch times depend on the total quantity ordered. Once approved, printing times for samples are approximately as follows:
Printed samples: Dispatched in 2-3 business days
Printed orders - dispatch times depend on the total quantity ordered. Printing times are approximately as follows:
25-100 units --> 3 to 4 business days
250-500 units --> 5 to 6 business days
1000+ units --> 7 to 10 business days
Have an event or urgent deadline? We might be able to prioritise your order. Please contact us, live chat or phone (02) 8006 1283.
25-100 units --> 3 to 4 business days
250-500 units --> 5 to 6 business days
1000+ units --> 7 to 10 business days
Have an event or urgent deadline? We might be able to prioritise your order. Please contact us, live chat or phone (02) 8006 1283.
Delivery times:
Australian orders:
Delivery times: In general, please allow 2-8 business days (standard shipping) and 1-3 business days (express shipping) for delivery once your order has been shipped. For Sydney Metro customers, we do also offer warehouse pick-up and have same-day shipping options on our website. Please note that unforeseen events such as natural disasters can impact delivery times. Check our website for the most up to date information.
International orders:
Delivery times: We offer both International Standard and International Express shipping options for New Zealand, Canada, USA, UK and other countries. In general, please allow 3-7 days for express international shipments, and 5-20 days for standard international shipping delivery. Delivery times vary from country to country and estimated shipping times will display in checkout once you’ve entered your shipping address. Please note that unforeseen events such as natural disasters can impact delivery times. Check our website for the most up to date information.
Import duties: Orders placed outside of Australia will be classed as an import in the recipient country. As such, you will need to pay the associated import duties and taxes required to clear customs in your country. The shipping carrier assigned to your shipment will contact you using the details on your order when placed. If import duties are not paid by the recipient as required, the shipment will be diverted to commercial composting facilities for disposal and cannot be returned. No refunds will apply in these cases either.
Returns:
Change of mind: If you have purchased the wrong size, or no longer need your mailers, you may be able to return them for a store credit within 14 days of purchase. Due to the renewable ingredients used and shelf life of our mailers, no change-of-mind returns can be accepted under any circumstances after this period. We have a strict returns process to ensure all returns are received correctly and can be re-sold to other customers. Change of mind returns are also subject to handling and restocking fees and the original shipping cost being deducted from any store credit. For custom orders which have not been printed yet, a sampling/setup fee between $15-$50 will also be deducted from any change of mind returns for custom orders. If a custom order has already been printed, no change of mind returns will be accepted. If you need to return your product(s), please contact us for further instructions.
Product issues: Sometimes things don't go to plan. Rest assured we will ensure a fast resolution which can include product replacements, store credits and refunds. If you have any product issues whatsoever, please contact us for further instructions. Generally, we will request photos or a video of any issues to help provide the fastest resolution.
Pre-Order Information:
Occasionally, our products could be out of stock and move to a pre-order listing. This will be noted when purchasing the products and will also be noted in your order confirmation alongside any pre-order items.
No Split Shipments: Please note that if pre-order items are purchased together with regular items which are in stock, the entire order will be on hold until the pre-order stock is available for shipping (we cannot partially ship orders). If you wish to place a pre-order as well as purchase available items, it's best to purchase separately to avoid delays in shipping your order.
You will receive a shipping tracking notification as soon as your order has been dispatched. If you have any questions, please message us for assistance.
In-House Custom Printing
Sustainable, Fast, Affordable, Custom Packaging. Made in Sydney.
This isn't your average packaging. Each product is made from recycled materials, B-Corp certified, and carbon-offset. All printing is done with non-toxic, water based inks.
PROUDLY PRINTED IN AUS
FAST PRODUCTION TIME
Custom Printed Recycled Boxes
Full Colour, Custom Boxes
From $3.68 per full colour box
Custom Printed Tote Bags
From $3.26 per large tote bag
Custom Printed Padded Mailers
From $1.66 per custom padded bags
Custom Printed Paper Mailers
From $0.80 per custom paper mailer
Custom Printed Calico Bags
From $0.83 per custom bag
FAQs
What exactly are they made from?
HEROPACKS are made from home-compostable materials, mainly corn starch and PBAT (a compostable ingredient which bonds the renewable ingredients together).
How do we compost them?
To compost them at home, it’s best to remove any labels, cut them up and place in your compost bin as “brown” materials. These will completely break down within 90-120 days in a home-compostable environment - sometimes even sooner!
These can also be sent to composting facilities to be properly broken down and composted. If you are in Australia, please CLICK HERE to find a composter near you. You can also ask your local council if they can provide a composting green bin for you. Another great option is to visit www.sharewaste.com to find a local home-composting enthusiast near you!
What happens if they end up in landfill?
Our goal is to ensure all our products are disposed of correctly. This means encouraging our business customers and consumers to not send any packaging to landfill. It's most important to help your customers home-compost our products to take full advantage of the environmental benefits. In a home-compost, HEROPACK mailers take 90 days to break down. As most landfills are deprived of oxygen, all materials ending up in landfill do not degrade as intended, including our compostable products. Due to the nature of the landfill process, this will add to methane production. If a landfill is exposed to oxygen, then our home-compostable materials with degrade much faster than other materials. In contrast, traditional plastic shipping mailers (including recycled plastic mailers) take 400 years or more to break down, and still release deadly methane gas into the atmosphere. The bottom line is that encouraging businesses and households to compost is on of the best solutions against fighting climate change.
How do your mailers compare to Australia Post (Auspost) mailer sizes?
Australia Post has the following sized mailers:
500g - 220x355mm
1kg - 265x385mm
3kg - 310x405mm
5kg - 435x510mm
The closest mailers we have are as follows:
500g - Use our Small-Medium mailer (220x340mm)
1kg - Use our Medium mailer (265x380mm)
3kg - Use our Medium (265x380mm) or Large (360x480mm)
5kg - Use our X Large (550x550mm)
How does shipping work for HEROPACKs (compared to Australia Post pre-paid mailers)?
When you purchase HEROPACKs, you are purchasing the mailers only (not the shipping). To pay for shipping, you will need to go to an Australia Post shop and get labels printed or if you use e-Parcel or Sendle, you can print and pay for labels at home. If you need any more information, head to our blog post - Check it out here!
What happens in water?
They are water resistant but if they are placed in water for a long time, they will break down there too. It takes much longer to break down in water because of the cooler temperatures.
How can I tell my customers about the compostable packaging?
If you place an order with us, you will receive a link to our Retailer Media Pack, including images and information sheets to send to your customers and/or display on your website.
Are the white strips covering the adhesive also compostable?
The white strips are not compostable at this stage, and are considered a soft plastic. This is because if a compostable material was used to cover the adhesive, it would not peel off effectively and would mean the mailer is unusable and not sealable. The best method of disposal for these white strips is using a commercial soft plastics recycling company by searching here, or using a Community Recycling Centre in NSW, Australia, which accept all recycling for free (search for similar organisations in other states). It's important to note that once mailers have been reused and are ready for final disposal, the white strips covering the adhesive have already been removed, leaving the compostable mailer ready for your customers to home or commercially compost.
Is the backing paper for your HEROLABELs compostable or recyclable?
The label backing material is not compostable at this stage, but is recyclable through a specialised process which separates the paper from a thin silicone material (the shiny part which allows the label to peel off the backing paper easily). The best method of disposal for the backing paper is through TerraCycle and their Office Supplies Zero Waste Box. We're working on a return to store type program to also assist in the recycling of our label backing material (more on this coming soon).
What's the difference between compostable and biodegradable?
In short, a biodegradable product simply breaks down into smaller micro-plastics which still contaminate the environment. Certified home-compostable products break down as if they were never there, and can also be safely eaten by worms. Therefore, a compostable product is always more preferable over a biodegradable product.
Do your compostable mailers have a shelf life?
Yes. As our compostable mailers are made from renewable ingredients, they have a shelf life of approximately 9-12 months when kept in cool and dry conditions, out of direct sunlight. This should be considered when ordering mailers in bulk. We recommend ordering for a 3-6 month period of shipments when purchasing mailers. We are also working on many mailer design improvements which will see this life expectancy increase in the future.
Where are your products made?
All of our HEROPACKs and HEROBUBBLEs are produced in China. There are good reasons for this and we would love to tell you! Head over to our Where Are They Made page for all the information.
Our boxes are made in Australia - they are FSC certified and 100% recycled.
Our accessories are made in USA, Germany and Australia.
REVIEWS
Replace plastic mailers with compostable mailers
